Achieving Accreditation with Commendation

We are delighted and honoured to share that Safehaven has successfully received Accreditation with Commendation from Accreditation Canada! This is an outstanding result, especially given it was our first ever Accreditation Canada survey.

Achieving accreditation means that we are recognized as a healthcare organization that meets national standards related to quality of care, medication management, leadership, corporate accountability and more.  Beyond the basic accreditation status, organizations can be given special recognition by Accreditation Canada. Accreditation with Commendation is used to designate organizations that went above and beyond the already high standards Accreditation Canada sets, demonstrating an exemplary commitment to deliver quality care.

Our surveyors were impressed with the significant steps that Safehaven made in preparation for their first ever survey.  The passion and commitment of staff to their clients is evident, this is truly an organization that places clients and their families at the centre of their work.” – Accreditation Canada

In particular, on-site surveyors who assessed Safehaven were impressed with:

  • The loving, kind and caring nature of all our frontline staff
  • Our brand-new, comprehensive staff education program
  • The renovations and upgrades that have been made to all our locations since 2015
  • Our extensive efforts to seek input from clients and families in all matters of care
  • The comprehensive quality and safety plan that has been implemented organization wide
  • Our Board of Directors, and their commitment to forging strategic partnerships with important community leaders including Holland Bloorview and SickKids

That Safehaven achieved Accreditation at our first ever attempt is impressive enough, but to also receive Commendation status is a testament to the incredible hard work of our frontline staff, families and community partners. This is evidence of our unwavering commitment to our vision – Exceptional Lives. Exceptional Care.
 
Accreditation is a continuous journey. We are dedicated to working hard to ensure that Safehaven is identifying and addressing areas of improvement, looking for opportunities to provide new services, and committed to being a leader in our community.
 
We are exceptionally proud to be recognized as a community-based care provider that ensures quality and safety. A sincere thank you to all who played a part in helping us to achieve this certification, well done!

Accreditation Canada is an independent not-for-profit that has been accrediting healthcare and social services organizations for over 50 years. They have certified over 6,000 public and private sector service providers from coast to coast to coast. Accreditation Canada was created out of the understanding that every Canadian expects medical service providers, from the smallest to the largest, to be meeting and exceeding the same standards of quality and safety.

The Safehaven Project for Community Living is pursuing accreditation because we know the contribution accreditation makes in improving quality, reducing risk, and strengthening accountability.

Pursuing accreditation means devoting time and resources to identifying what we are doing well and what we could be doing better—and then taking action to address issues so we can provide the best possible care and service to our clients.