About Us

Our History and Future

A Legacy of Exceptional Care

Our Story

Safehaven is a not-for-profit organization that has provided residential and respite care to individuals with medical complexities and developmental disabilities for over 30 years. We are dedicated to creating an inclusive environment for our clients, where they can live with dignity and respect because we all belong.

With six locations across the GTA, Safehaven has served thousands of individuals diagnosed with cerebral palsy, down syndrome, muscular dystrophy, genetic disorders, and other complex care needs. Partnering with clients, families, agencies, and other organizations, Safehaven provides exceptional care to meet the unique needs of our clients. For more information, please visit https://www.safehaven.to/ or connect with Safehaven on Facebook, Twitter, Instagram and LinkedIn.  

Our Future

Safehaven is dedicated to providing the highest quality services for children, youth and adults with medical complexities and disabilities. We are constantly exploring new opportunities to better meet the needs of our clients and their families. This includes expanding programs, developing more care options, and offering a wider range of recreational programming and therapy for our existing and future clients.

We are always working with community partners to ensure our clients have all the supports they need to live happy and fulfilling lives. To keep up to date with all the latest developments and new initiatives at Safehaven, follow us on TwitterFacebook and Instagram.

Our Values and Promises

Creating a more inclusive world

Our Mission

We are dedicated to building an inclusive environment for people with complex care needs so they can live a life with dignity and respect.

Safehaven Promises

We will be the champion for individuals of all ages living with complex care needs by revolutionizing the care through continuous quality innovation and improvement.

We will always provide a safe and supportive environment for our clients. Training programs and policies enable our staff to support clients and report any concerns immediately for prompt resolution.

Clients and families will be the driving force behind our decision-making, and we will partner with them in all aspects of our respite and residential care programs.

To change lives, we must respect one another. We do this by ensuring that clients, families and staff feel their beliefs are understood and valued, by maintaining respectful dialogue with one another, and by recognizing our common goal of helping others improve their lives.

Accountability is about keeping our promises. We will commit to our obligations and do what we say we will.

Team values represent our focus on working together to help each other and our clients in challenging times.

Values:

Quality: We will be the champion for individuals of all ages living with complex care needs by revolutionizing the care through continuous quality innovation and improvement.

Curiosity: We will courageously explore opportunities to gain experience and grow through partnerships and evidence-based and innovative opportunities.

Trust: We will listen, collaborate, value and respect every interaction.

Accountability: We will commit to our obligations and do what we say we will.