Our History and Future
A Legacy of Exceptional Care
Our Story
Safehaven is a not-for-profit that has provided residential, respite and transitional care to individuals with medical complexities and disabilities for over 35 years. We are dedicated to creating an inclusive environment for our clients where they can live with dignity and respect because we all belong. We create a safe, warm and welcoming environment where clients feel right at home.
With six locations across the GTA, Safehaven has served thousands of individuals diagnosed with cerebral palsy, down syndrome, acquired brain injuries, muscular dystrophy, genetic disorders, and other complex care needs. Safehaven empowers clients to believe that #WeBelong, so they can reach their full potential and live a meaningful life not defined, nor limited, by their condition.
Our Future
Safehaven is dedicated to providing the highest quality services for children, youth and adults with medical complexities and disabilities. We are constantly exploring new opportunities to better meet the needs of our clients and their families. This includes expanding programs, developing more care options, and offering a wider range of recreational programming and therapy for our existing and future clients.
We are always working with community partners to ensure our clients have all the supports they need to live happy and fulfilling lives. To keep up to date with all the latest developments and new initiatives at Safehaven, follow us on Twitter, Facebook and Instagram.
Our Values and Promises
Creating a more inclusive world.
Our Mission
We are dedicated to building an inclusive environment for individuals with complex care needs so they can live a life with dignity and respect.
Safehaven’s Promises
We will be the champion for individuals of all ages living with complex care needs by revolutionizing the care through continuous quality innovation and improvement.
We will always provide a safe and supportive environment for our clients. Training programs and policies enable our staff to support clients and report any concerns immediately for prompt resolution.
Clients and families will be the driving force behind our decision-making, and we will partner with them in all aspects of our respite and residential care programs.
To change lives, we must respect one another. We do this by ensuring that clients, families and staff feel their beliefs are understood and valued, by maintaining respectful dialogue with one another, and by recognizing our common goal of helping others improve their lives.
Accountability is about keeping our promises. We will commit to our obligations and do what we say we will.
Team values represent our focus on working together to help each other and our clients in challenging times.
Safehaven's Values:
Quality: We will be the champion for individuals of all ages living with complex care needs by revolutionizing the care through continuous quality innovation and improvement.
Curiosity: We will courageously explore opportunities to gain experience and grow through partnerships and evidence-based and innovative opportunities.
Trust: We will listen, collaborate, value and respect every interaction.
Accountability: We will commit to our obligations and do what we say we will.
Safehaven is proud to provide exceptional residential, respite and transitional care as well as recreational programming to children, youth and adults living – and thriving – in the face of developmental disabilities and medically complex care needs.
With round-the-clock medical care, multi-sensory therapies, and recreational activities, we have witnessed just how much our clients have overcome – and the potential they’ve earned to take their first steps, run marathons, and even contribute to their communities.
The clients we support break barriers that their condition would have traditionally imposed, and grow up resilient, able to lead fulfilling and meaningful lives just like their peers.
Who we Support
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