About Us

Our History and Future

A Legacy of Exceptional Care

Our Story

For over 25 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. Funded by the Ministries of Community and Social Services and Children and Youth Services, we opened our first residential homes in North York, Aurora and Etobicoke in 1991. In 2001, Safehaven added a central location at 1173 Bloor Street West, which is entirely dedicated to providing respite services to families throughout the GTA. In 2004, we opened an additional six bed residential home in Woodbridge.

In 2017, Safehaven served 200 individuals, including permanent residents living at our Aurora, Clayland, Glenaden and Timber Lane homes and those who utilized respite services at our Bloor, Aurora, Glenaden and Timber Lane locations.

Our Future

At Safehaven, we are constantly striving to better serve the families that need our help most. That’s why we are currently exploring opportunities to expand our service offerings to adult aged individuals, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients. We are always working with community partners to ensure our past, present and future clients have all the supports they need to live happy and fulfilling lives. To keep up to date with all the latest developments and new initiatives at Safehaven, follow us on TwitterFacebook and Instagram.

Our Values and Promises

Exceptional Lives. Exceptional Care.

Our Mission

To provide high-quality, family-centred and community-based residential and respite care for individuals with complex care needs.

Safehaven Promises

We will always insist on the highest standards of care for our clients and their families, and will measure our progress, constantly reviewing our strengths and identifying areas for improvement.

We will always go above and beyond to provide our clients with a safe environment. Our staff will be fully trained, able to support our clients, and empowered to report any concerns immediately for prompt resolution.

We will always give clients and their families the lead role in decision-making, and partner with them in all aspects of the delivery of respite and residential care.

Changing lives starts with respect. Our role is to ensure that clients, families and staff feel their beliefs are understood and valued. We strive to maintain respectful dialogue with one another, whether it be through verbal, written or physical communication.

Accountability is about keeping our promises. Each and every day, we will work to deliver everything we have promised to our clients and families, and reflect and openly discuss how we can do better when we fall short of expectations.

Team Values reflect our desire to help each other and our clients in challenging times and not focus our efforts on blaming.