COVID-19 Update

As we all work together to navigate the Covid-19 pandemic, we want to ensure that our clients, volunteers, staff and community have all of the information they need. So, we have decided to share our communications and resources in the hopes that it will provide transparency and support for everyone during this time.

Updated May 25, 2020

Communications to Staff, Parents/Families and Stakeholders:

Covid-19 Fact sheet 1
Covid-19 Fact sheet 2
Covid-19 Fact sheet 3
Memo to Parents Re: Covid-19 (March 16th)
Memo to Staff Re: Covid-19 (March 9th)
Updated Visitor Log
Updated Staff Log
Covid-19 Family Update (March 10th)
Communication to the Public
Hand Hygiene
Clean Hands Sign on Entrance
Parents – Visitor Restriction Notice
Employees – Website Launch Button
Parent Memo – New Masking Rules at Safehaven
Employee Memo – Resources for Safehaven Client Activities
Employee Memo – Update 2 Safehaven Self-Care Corner

Safehaven’s Policies and Procedures

Infection Control and Personal Protective Equipment Policy

Safehaven’s Graphics/Posters for COVID-19

Monitor for daily symptoms
Avoid large gatherings
Only visit an assessment centre if referred by a health care professional
Wash your hands with soap and water thoroughly and often
Prevent the spread of germs by covering your cough or sneeze with a tissue or your sleeve
Please keep your physical distance: this means remaining two meters from one another
List of preventative measures you can take to help #FlattenTheCurve
Avoid touching your eyes, nose and mouth
Poster: 7 Steps to Prevention

Safehaven’s Self Care Corner


  • Struggling with stress and anxiety during quarantine and isolation? Click here to read a CAMH article that supplies coping resources.
  • Click here to see 7 Tips for Staying Grounded, brought to you by University of Toronto. 
  • If you’re seeking new reads, click here for a list of e-books at a reduced price! 


Looking for at home workouts to keep you moving and active? Check out the following links for free workouts you can do at home.

  • Download the Nike app for free workouts as well
  • Check out @bcyclespin on Instagram, they provide 4 workouts each day on their Instagram live or click here
  • Click here to find several Yoga instructors, and different formatted online classes. Hopefully there is a routine that is right for you.
  • Yoga isn’t your thing? Here is a list of other workout platforms offering free trials, or free workouts you can do at home
  • YMCA is also offering free online workouts for all fitness levels, enjoy by clicking here.


General Information:

Canada – Federal:
Ontario – Provincial:
Toronto – City:
Public Health Ontario:
City of Toronto – Health & Wellness:
WHO COVID-19 Stigma Guide
Wash Your Hands in 6 Steps (English) – Public Health Agency of Canada
Vulnerable Populations and COVID-19 – Public Health Agency of Canada
How to Isolate At Home When You Have COVID-19 – Public Health Agency of Canada

Resources from Community Partners:

Novel coronavirus: What patients and families need to know
COVID-19: Information for parents of immunocompromised children and children with chronic medical conditions
COVID-19 – Working with new staff handout 
COVID-19 – Staying home handout 
COVID-19 Evidence Resources
Helping Children Cope with Stress During COVID-19 (WHO)
(Toronto) Shelter Provider, 24-Hour Respite Site and 24 Hour Women’s Drop-In COVID-19 Response: FAQs and Resources
Personal Protective Equipment – Putting It On In Five Easy Steps
COVID-19 Information By and For Individuals With Disabilities
Educational Tools and Resources for Families